Algiro Hotel (reg. address Savanorių pr. 120, Kaunas, 44148 Kauno m. sav., Lithuania).
A hotel guest is anyone in the territory of the Hotel. These rules and regulations set out Hotel service delivery rules, primary guest service requirements, guest duties and rights for the use of services, and other requirements. These rules are binding on all guests. Each guest must comply with the requirements set out in these conditions. By checking into the Hotel, guests agree to comply with these rules and regulations as well as to introduce the accompanying guests to these requirements. The guest is liable for any consequences that may happen due to not familiarizing themselves with these rules and regulations. People who disagree with these rules and regulations will not be accommodated or served at this Hotel.
RECEPTION AND ACCOMMODATION PROCEDURE:
- Every guest must submit a valid personal identification document.
- When a guest arrives, they are given a guest registration card, which must be filled in with the data of a valid personal identification document (passport, ID card).
- Arrival time starts from 14:00, and departure is until 12:00.
- The guest must pay the invoice on the day of arrival (exceptions apply) if not paid before the arrival of the guest on the prepayment invoice.
- Hotel guests can pay via bank transfer prior to their stay, in cash (Euro currency), or with credit cards.
- Only registered and authorized guests can stay in the Hotel. Unauthorized people can visit the Hotel guests from 8:00 to 22:00 only. If an unauthorized person stays in a guest’s room after 22:00, an additional fee is applied. For more information about the fee, the guest can contact or ask the Hotel’s reception.
- The cost of accommodation is paid according to the set prices in the price list of a particular period (EURO), i.e., according to a valid cooperation agreement or a valid daily price.
- Guests staying less than 24 hours pay a full-time price regardless of billing hours.
- At the request of the guest and subject to Hotel’s availability, a late check-out may be applicable for an additional fee.
- Cancellation, shortening of the reservation, and no-show of the guest are subject to the cancellation fee.
- Pets are not allowed.
- We reserve the right not to allow unwanted people in accordance with our rules.
- If the inventory is missing or damaged, the person responsible will pay the full cost of the damages. The reception will determine the final amount. If guests cannot be accommodated due to the damage caused, the full price is paid for the damage elimination period.
Breakfast and Food Allergies
At Algiro Hotel, we serve breakfast to all guests. If you have food allergies, please note the following:
- Cross-Contamination: Our breakfast items are prepared in a shared kitchen. Allergen-free and regular dishes are cooked using the same equipment and tableware, which may result in cross-contamination.
- Ingredient Information:.For any concerns about allergens or cross-contamination, please ask our staff directly
For Your Safety:
- Inform Us: Please let us know about any food allergies you have, ideally in advance.
- Severe Allergies: If you have severe allergies, we recommend bringing your own food. If you plan to bring your own food, please inform us beforehand.
Important Note: Algiro Hotel is not responsible for any allergic reactions or issues related to food served or consumed on our premises.
IN ALGIRO HOTEL IT IS PROHIBITED TO:
- Smoke in the rooms. Fine – 150 Euro. For your safety, fire alarms are installed in all rooms.
- Move furniture without the approval of the administration.
- Keep ignitable materials in rooms.
- Damage the Hotel’s inventory.
- Accommodate or invite unauthorized people to the Hotel’s territory or room without the Hotel receptionist’s notice.
- Keep electrical devices switched on.
- Use your electrical devices, except when the administration is warned about the use of such devices. (It is not forbidden to use a variety of chargers: for computers, phones, electric razors, hair dryers).
- Keep animals or birds in the rooms without Hotel administration’s notice. Fine – 100 Euro.
- Bother other Hotel guests during their stay, especially during the night (from 22:00 to 7:00), by making noise and preventing other guests from sleeping.
- Leave children under 12 years old unattended anywhere across the hotel, including rooms, lift, etc.
- Bring into the Hotel’s territory life-threatening weapons, tools, or other means.
ALGIRO HOTEL GUESTS MUST:
- Follow the Hotel’s rules and regulations.
- Pay for all services provided.
- When leaving, return the room key (electronic card) to the receptionist and make sure that all services have been paid. If the card is lost, a fee of 5 euros will be charged.
- If noticing any Hotel inventory or service quality failures, inform the Hotel’s reception immediately.
- In case of any damage caused to the Hotel’s inventory, the guest is responsible for paying the damage fine.
- If staying in a room that does not match the type of room booked, inform the Hotel’s receptionist immediately.
- Strictly follow fire safety rules.
- When leaving the room, make sure all electrical devices are switched off properly: lights, TV, etc.
- Remember to check if all hot and cold-water taps are turned off properly.
- When leaving, check if the room is securely locked, unauthorized people are unable to enter, and if all windows and balcony doors (if applicable) are closed.
- The key to the room door (electronic card) can only be issued to the guest after submitting a personal identity document. In case of a lost or damaged room key (electronic card), a fine of 5 Euro may be applied.
- The administration committee of two competent staff members has the right to unanimously decide to check out the guest(s) without prior notice if that guest is disrupting the safety and well-being of the guests, staff, and inventory of the Hotel.
- In case of emergency, guests must first contact the reception via phone: +370 37 537 744 or via the wire phone in rooms +370 37 537 744.
HOUSEKEEPING AND GUEST SERVICE:
- The premises, equipment, furniture, and bedding must be clean and tidy.
- The staff, without disturbing the rest of the Hotel guests, can make small repairs to premises and inventory.
- Room service hours are from 08:00 to 17:00. While tidying a room, the Hotel maid will change the towel only if it is left on the floor. Bedding, without a guest request, is changed at least once every 3 days.
- The administration has the right to enter guest rooms in order to ensure security.
- The administration provides these services free of charge:
- Call a doctor and provide first aid.
- Deliver correspondence (as soon as they receive it).
- The administration, having found items left, returns them to the owners immediately. If the owner is not found, the forgotten items are disposed of after 6 months in the established order.
- The administration is not liable for unsecured and lost valuables and/or damage caused to them in the room or balcony.
- The rules for the storage of guests’ belongings are regulated by Article 6.865 of the Civil Code of the Republic of Lithuania.
- The guests themselves are responsible for their safety while using the services provided and must comply with the security rules. In case of any criminal behavior (in breach of the laws of the Republic of Lithuania), the administration always informs the instances most competent for this matter.
- All disputes arising between the Hotel and the guest shall be solved by mutual negotiations. Unresolved disputes between the parties may only be submitted to the courts of the Hotel’s location, according to the laws of the Republic of Lithuania.
- To ensure the security of you and your property, video surveillance cameras are installed in the common areas and outside the building.
- Algiro Hotel City Hotel follows the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts regulating the procedure for the collection, processing, and storage of personal data in the process of the collection, processing, and storage of the data and information provided by the guest(s).
Parking Terms and Conditions
Underground Parking:
- Availability: Our hotel offers free underground parking for guests. Parking spaces are available on a first-come, first-served basis and cannot be reserved in advance.
- Access: The parking facility is located underground and accessible via [To enter the underground parking, enter the following address into your navigation system: Aukstaiciu St. 3A. Upon arrival, you will see a flower shop next to the entrance. Additionally, across the street, you will see a supermarket and a church.]. Please follow the signs to the designated parking area.
- Safety: The parking area is secure, but guests are advised to lock their vehicles and take personal belongings with them. Do not leave important or valuable items in your vehicle, such as laptops, tablets, cameras, jewelry, or other electronics. Algiro Hotel is not responsible for any loss or damage to vehicles or belongings.
- Height Restrictions: Please note that our underground parking has height restrictions. Ensure your vehicle complies with the maximum height limit of [2m].
- Liability: By using our parking facility, guests acknowledge that Algiro Hotel is not liable for any damage to vehicles or any loss of property.
If you have any questions or need assistance regarding parking, please contact us.